You can view frequently asked questions and their answers from our customers here.
Please use it to enjoy shopping with Smartpay.
About SmartpayPaymentsRefundAbout Mobile AppAbout eKYCAbout Smartpay Bank Direct AccountVerification codeSecurity
When are payments due?Can I pay scheduled future payments now? How much does it cost to use Smartpay?Which payment methods can I use for Smartpay? How can I receive a receipt of the payment?Can I change or add payment method? I haven't received charge notification from my payment method, is the order completed? What if my automatic payment failed?Can I delete or edit credit card/bank details?What if my card is stolen or canceled?How many credit card can I add in my account? I have a charge on my card statement which I don't recognize. What if I'm facing financial hardship?