Support Center
You can view frequently asked questions and their answers from our customers here.
Please use it to enjoy shopping with Smartpay.
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When are payments due?
Can I pay scheduled future payments now? How much does it cost to use Smartpay?Which payment methods can I use for Smartpay? How can I receive a receipt of the payment?Can I change or add payment method? I haven't received charge notification from my payment method, is the order completed? What if my automatic payment failed?Can I delete or edit credit card/bank details?What if my card is stolen or canceled?How many credit card can I add in my account? I have a charge on my card statement which I don't recognize. What if I'm facing financial hardship?
Can I pay scheduled future payments now? How much does it cost to use Smartpay?Which payment methods can I use for Smartpay? How can I receive a receipt of the payment?Can I change or add payment method? I haven't received charge notification from my payment method, is the order completed? What if my automatic payment failed?Can I delete or edit credit card/bank details?What if my card is stolen or canceled?How many credit card can I add in my account? I have a charge on my card statement which I don't recognize. What if I'm facing financial hardship?