Support Center
You can view frequently asked questions and their answers from our customers here.
Please use it to enjoy shopping with Smartpay.
About SmartpayPaymentsRefundAbout Mobile AppAbout eKYCAbout Smartpay Bank Direct AccountVerification codeSecurity
What is Smartpay Bank Direct? 
How do I use Smartpay Bank Direct? Who can use Smartpay Bank Direct? I didn't receive any push notification and couldn't complete my order via Smartpay Bank Direct.I have failed verification few times during Smart Pay Bank Direct payment process and can't finish an order. What should I do?Is there a time period that Smartpay Bank Direct is unavailable?
How do I use Smartpay Bank Direct? Who can use Smartpay Bank Direct? I didn't receive any push notification and couldn't complete my order via Smartpay Bank Direct.I have failed verification few times during Smart Pay Bank Direct payment process and can't finish an order. What should I do?Is there a time period that Smartpay Bank Direct is unavailable?