How do I capture an order?

Smartpay by default captures the full order automatically as soon as the order is authorized. If you would like to manually capture the order, for example after the stock is confirmed and the items are ready to ship, please use the manual capture flow described in our documentation.

Capture an order through the Merchant Dashboard

1. Login to the Merchant Dashboard

2. Click on the Order that you wish to capture

3. View Order details and press the Capture button

4. Enter the amount you wish to capture and an optional description. The dashboard only supports a single capture. If you capture an amount that is less than the total order amount, any uncaptured amount will be automatically cancelled and you won't be able to capture it later. Smartpay can not reverse this action for you.

5. Press the Capture button