Smartpay(スマートペイ)
For shoppers
Shoppers TopSmart Store ListBankDirectDownload App
For merchants
Merchant TopRegistration InquiriesCase StudiesEC Growth AcademyWebinars
For developers
DocumentationDeveloper Kit
About
Company ProfileSecurityNewsroomBrand Guidelines
Support
日本語
Shoppers TopSmart Store ListBankDirectDownload App
Merchant TopRegistration InquiriesCase StudiesEC Growth AcademyWebinars
DocumentationDeveloper Kit
Company ProfileSecurityNewsroomBrand Guidelines
Support
日本語
FAQConsumerRefund

Can I do a partial return?

Returns are always subject to the individual Merchant’s policy. Please visit the merchant's website, or contact the merchant directly for the details of the merchant's return policy. If you make a return and the merchant processes a refund, it will automatically be reflected in your payment schedule.

back

Related articles

How do refunds work?How will I receive my refund?Why am I still being charged when I have returned the goods?
Smartpay(スマートペイ)
Smartpay | XSmartpay | InstagramSmartpay | Linkedin
For shoppersShoppers TopSmart Store ListBankDirectDownload AppFAQ
For merchantsSell with SmartpayCase StudiesEC Growth AcademyWebinarsFor developersFAQ
About SmartpayCompany ProfileNewsroomSecurityPrivacy PolicyTerms and Conditions
Smartpay | XSmartpay | InstagramSmartpay | Linkedin
© 2025 Smartpay K.K.