When do I get paid?
Settlement payments will be made based on the settlement processing time agreed between you and Smartpay. This settlement schedule can be found in your contract as well as in your Merchant Dashboard. The latter will also include the date of your next settlement.
Smartpay merchant fees are calculated and deducted from each transaction prior to each settlement payout.
Settlement payments are done by bank transfer. Bank processing times vary, with banks typically taking an additional couple of days to deposit the settlement payment made into your bank account. Please, take the additional bank processing time into account for clearing.
Please note, weekend settlements and public holidays may have an additional delay due to bank operating hours and processing times.